HR Tips for Managing Dual-Role Staff at Private Schools
Quick look: Dual-role employees can be a smart staffing strategy for private schools, especially when budgets are tight and schools need talented people to wear more than one hat. But combining responsibilities can create challenges around scheduling, compensation, performance management, and employee workload. These strategies can help school leaders make dual-role positions work for both employees and the school.
It’s not unusual for one person to wear several hats at a private school. A teacher might coach a sports team after school, a department head might also serve as an academic advisor, an administrator might oversee an extracurricular program, and a counselor could take on tasks related to student activities.
Dual-role positions can be a smart way for private schools to make the most of a talented workforce. Employees can bring their expertise to different areas of the school while leaders fill staffing needs without adding an entirely new position for every responsibility.
But there’s a difference between having an employee take on a second role and simply asking someone to do more work.
Without clear expectations and management, dual-role employees can quickly become overextended. The key is to intentionally structure and manage the position from the beginning.
Outline dual expectations in job descriptions and offers
The first step is making sure everyone agrees on what the position includes. A dual-role employee should know what responsibilities belong to each job, how much time is generally expected for each, and which tasks take priority when demands conflict.
For example, consider a teacher who also coaches the school’s soccer team. The job description might outline classroom duties separately from coaching responsibilities, including the expected coaching schedule and any seasonal commitments.
When creating a dual position, consider adding:
- A summary of day-to-day responsibilities, including which ones to prioritize when schedules conflict
- Schedule and seasonal needs (ex. teach weekday mornings, counsel students after school)
- Preferred qualifications or certifications
- Expected salary or wage ranges
- Any supervisors or direct reports related to the position
- How performance will be evaluated across both roles
Put these expectations in writing and revisit them if the position changes.
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Make sure the schedule is doable
A dual-role position may look manageable on paper but become difficult once the school year gets underway.
Consider all of the employee’s responsibilities when building their schedule. A teacher who coaches after school may have practices several evenings a week. An administrator who also oversees an extracurricular program may have work that extends beyond the traditional school day.
Schools should also account for busy periods throughout the year. Athletic seasons, back-to-school time, report cards, admissions periods, school events, and testing windows can all create additional demands.
Before finalizing a schedule, ask:
- When is this employee expected to perform each responsibility?
- What happens when two tasks require their attention at the same time?
- How much time is available for planning, preparation, and administrative work?
Establish how compensation will work
Compensation can become complicated when an employee takes on duties outside their primary position.
Before the employee begins the second role, determine how the additional responsibilities will be compensated and document that arrangement. Depending on the position and applicable wage-and-hour requirements, compensation could take different forms. Schools should avoid informal arrangements that leave employees guessing about how they will be paid.
For example, a school may have a teacher who receives their regular salary and an additional stipend for coaching. Another employee may have work that is incorporated into their regular compensation. In either case, every paystub needs to have the correct pay codes so schools can track and verify wages.
Whatever structure the school uses, make sure employees understand how their compensation works and review the arrangement whenever responsibilities change.
Schools should also confirm that their payroll and timekeeping processes accurately reflect the employee’s work and comply with applicable federal and state requirements.
Define benefit qualifications
Comprehensive employee benefits can be an important part of a private school’s strategy for attracting and retaining staff. But employees who hold multiple positions may not always understand how their combined responsibilities affect benefits eligibility.
Start by clearly defining the eligibility requirements for each benefit. If eligibility is based on hours worked, determine whether hours across an employee’s roles should be combined based on the applicable plan and legal requirements.
Then make sure employees understand what they’re eligible to receive and how to enroll. Benefits information may include health insurance, life insurance, paid parental leave, mental health support, family-forming services, and retirement savings plans. Other criteria to include are enrollment deadlines, cost shares and premiums, confidentiality clauses, and where they can find additional benefits assistance.
Keep current benefits information and policies in an easy-to-access location, like an employee handbook. Defining benefits eligibility and protocols smooths the entire process for teams.
Plan for absences and transitions
A private school employee may take a leave of absence (LOA) for different reasons, from recovering from an illness or injury to welcoming a new child to the family. When a dual-role employee is out, the school may need to cover responsibilities in more than one area.
An absence management plan prepares schools for this scenario. First, establish leave policies for vacation time, sick days, observed holidays, bereavement, and other scenarios. Make sure these procedures align with the Family and Medical Leave Act (FMLA) and state protections, plus include continued benefits information.
Then, identify who can step in if the employee is unexpectedly absent. Think about the following:
- Has the dual-role employee provided a substitute lesson plan and/or daily to-do list for everything they manage?
- Are there substitutes in your talent network with similar dual expertise?
- Does any employee have the credentials and bandwidth to temporarily take over a role while a specific person is away?
- Is there a qualified part-time staff member willing to work extra hours to cover the absentee temporarily?
Use those answers to create a strategy that helps your private school get necessary coverage and minimize the disruptions teams may face when an LOA occurs.
Use technology to simplify the administrative side
Managing dual-role employees creates more information for school leaders to keep track of. The right technology can take some of that administrative burden off their plates.
Consider tools like ExtensisHR’s SchoolCloud® platform that help schools manage:
- Employe records and documentation
- Time and attendance
- Payroll
- Benefits
- Certifications and licenses
- Training requirements
- Performance management
- Employee communications
- Annual offer letters that feature second-role obligations
Having this information in one place makes it easier to understand an employee’s complete relationship with the school rather than managing each role separately. That clarity also helps schools spot potential errors like incomplete contact info and missed enrollment deadlines before they impact a dual-role employee’s ability to work and get compensated.
Build training into your compliance strategy
Private schools must navigate a range of federal, state, and local employment requirements, along with education-specific regulations and accreditation standards. Those mandates can also vary depending on an employee’s role and location.
Because laws and requirements can change, schools should regularly review their policies and training programs. Partnering with a professional employer organization (PEO) or an HR professional can also provide additional support in identifying standards that apply to your school and employees.
Many states don’t hold private schools to certification standards, but some positions may require specific training. For example, athletic coaches in California schools must complete a heat illness prevention course. Private school educators may have to renew an instructional certificate to comply with their school’s personal hiring standards.
Build these requirements into your learning and development program. Track certifications, renewal dates, and required training so dual-role employees can maintain the credentials they need for every part of their job.
A proactive approach to training can help schools reduce compliance risks while giving employees the knowledge they need to perform their roles.
Make the arrangement work for the employee, too
The best dual-role arrangements are designed around what both the school needs and what the employee wants.
Before adding responsibilities, talk with the employee about their interests, availability, and career goals. Someone may be excited about taking on a second role, while another employee may prefer to stay focused on their current workload. Encouraging this open communication makes it easier to determine what next steps work best.
When employees understand why the position is structured the way it is (and have a voice in how it works), the arrangement is more likely to benefit everyone involved.
The right HR support can make dual roles easier to manage
Dual-role employees can give private schools valuable flexibility. They allow schools to tap into existing talent, fill staffing needs, and give employees opportunities to contribute in new ways. But flexibility works best when there’s structure behind it.
For private schools without a large internal HR team, managing all of these pieces can be a challenge. ExtensisHR provides private schools with tailored HR solutions backed by deep education-specific HR expertise. Through our PEO partnership, private schools can:
- Reduce the administrative workload for internal staff
- Access enterprise-level benefits at large-group pricing
- Stay compliant with federal, state, and local labor laws
- Develop policies for leave management and regulatory compliance
- Use SchoolCloud® to seamlessly manage employee processes and records
- Support employee training with access to over 500+ K-12 courses from Vector Solutions
With the right HR partner, school leaders can build positions that work for the needs of the school while giving employees the clarity and support they need to do their best work.
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