Information We Gather
Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, request information, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.
You can choose to provide individually-identifiable information to us in a number of ways: through the capabilities of our Website, by sending us e-mail, or by requesting information about our products or services. For example, if you request information about our products or services, you may provide us with your name, address, telephone number, and other contact information. You should be mindful of the information that you choose to submit to us, and you should make sure that this information is complete, truthful, and accurate.
We may also retain the content of, and metadata regarding, any correspondence you may have with us or our representatives, regardless of the subject matter or the mode of communication by which such correspondence is made. This information helps us to improve our capabilities and services, as well as the Website and the content, materials, and opportunities that we offer or describe on the Website.
To gauge the effectiveness of our Website, we collect some non-individually-identifiable generic information about you when you visit the Website. For example, our Web servers automatically recognize a visitor’s domain name, the Web page that you most recently visited before coming to our Website, which pages you visit on our Website, and how much time spend on each page. This information does not reveal your identity. We aggregate this information and use it to evaluate and improve our Website.
The Following Categories of Personal Information May be Collected About Visitors of Our Website
For each category of information, the categories of third parties with whom we have shared the information in the last 12 months are referenced by a letter that coincides with the letter in the list that immediately follows below in this policy.
|Personal Identifiers & Contact Information||Name, mailing address, email address, phone number|
|Employment Information||When submitting inquiries through forms on the website, individuals may provide their company or business name and job title|
|Internet Activity||Date and time of your visit to this Website; webpages visited; links clicked on the Website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; search history; and cookies|
|Geolocation Data||IP address|
|Mobile Device Data||Information collected when you navigate, access or use any of our websites or apps via mobile device, including device type, software type|
The Company may share your personal information with the following categories of service providers or third-parties depending on your activity on our Website.
- A. Lead generators / third parties we contract with to send us referrals and leads
- B. Our service providers acting on our behalf
- C. Marketing support vendors
We may produce reports on Website traffic or usage patterns and share these reports with our business partners and others, but the information contained in these reports is anonymous and does not allow identification of any specific individual or entity. Similarly, we may from time to time share aggregated information and data that do not identify any particular individual or entity with third parties.
The Company may use your personal information and share it with various service providers and third parties for the following business purposes:
- To respond to inquiries submitted through the Website, including through the “Contact Us” page.
- To verify and respond to consumer requests in compliance with applicable law.
- To comply with our legal obligations
- To promote our services, such as through marketing communications.
- To improve the website experience for all visitors.
- To understand the demographics of our Website visitors.
- To operate and maintain the Website.
- To detect security incidents.
- To debug, identify, and repair errors that impair intended functionality of the Website.
- To protect against malicious or illegal activity and prosecute those responsible.
The Company may collect your personal information from the following sources:
- You the website visitors may voluntarily submit information through forms on the Website.
- We utilize cookies to automatically collect information about our Website visitors.
The Company does NOT and will not sell your personal information in exchange for monetary consideration.
Third Party Vendors
The Company may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Website visitors will never receive unsolicited e-mail messages from vendors working on our behalf.
In the event the Company sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of the Company are acquired, consumer information may be transferred as part of the acquisition.
Compliance with Law/Safety
The Company may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Website, the site itself, or the public.
Our Website may use “cookies” to improve our level of service to you. Cookies are lines of text that are transmitted to your Web browser when you access a website. Your browser stores the information on your hard drive, and when you return to that website later, the cookie is transmitted back to the website’s server. Cookies provide a way for a server to recognize you, to recall a previous request or previous registration, or to keep track of a transaction as it progresses, so that information does not have to be re-entered. You can configure your browser to alert you when a website is attempting to send you a cookie and to give you the option of refusing the cookie. You can also check your hard drive for cookie files. They are stored in the “cookies.txt” file on PCs and under “magic cookies” on Macintoshes.
- Provide you with services available through the website and to enable you to use some of its features
- Authenticate users and prevent fraudulent use of user accounts
- Compile data about website traffic and how users use the website to offer a better website experience
- Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website
- Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. However, there is currently no universal standard for sending and receiving DNT signals. Due to this lack of universal standard, it would be impossible for us to promise that we comply with all known and unknown DNT standards.
Therefore, we do not respond to DNT signals or other mechanisms that provide a choice regarding the collection of personal information about activities over time and across different Web sites or online services. If a universal standard for DNT becomes available, we may revisit our DNT Policy.
The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.
Children Under the Age of 16
Our website is not intended for children under 16 years of age. No one under age 16 may provide any personal information on the website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on our website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address below.
How We Protect Information
We are committed to safeguarding privacy on our Website. We require our employees to protect the privacy of information about our clients, and we expect our business partners and suppliers to do so as well. We employ reasonable security measures to safeguard information that you submit in your transactions with us and that is collected or stored on the Website, including:
- We keep automatically collected data and voluntarily collected data separate at all times.
- We use internal encryption on all data stores that house voluntarily captured data.
- We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
- We restrict access to private information to those who need such access in the course of their duties for
We strive to ensure that the information we obtain and use about our clients is accurate. To that end, we strive to verify that our records are correct. If you find an error in any communication from us, please notify us. Our service representatives are trained to answer any questions about the information we have about you, including how to correct any inaccuracies in that information.
Your Rights as a California Consumer
If you are a California resident, you have the following rights:
- Right to Know. The right to request, up to 2 times in a 12-month period, that we identify to you (1) the categories of personal information we have collected, disclosed or sold about you in the last 12 months, (2) the categories of sources from which the personal information was collected, (3) the business purpose for which we use this information, and (4) the categories of third parties with whom we share or have shared your personal information in the last 12 months;
- Right to Access. The right to request, up to 2 times in a 12-month period, that we provide you access to or disclose to you, free of charge, the specific pieces of personal information we have collected about you in the last 12 months;
- Right to Delete. The right to request, up to 2 times in a 12-month period, that we delete personal information that we collected from you, subject to certain exceptions;
- Right to Opt-Out. The right to opt-out of the sale of your personal information to third parties;
- The right to designate an authorized agent to submit one of the above requests on your behalf. See below for how you can designate an authorized agent; and
- The right to not be discriminated against in receiving different or less favorable pricing, service or financial incentive for exercising any of the above rights.
You can submit any of the above 4 types of consumer requests by any of the 2 options below:
- Submit an online request on our website at ExtensisHR.com/ccpa-request
- Call our privacy toll-free line at (888) 473-6398
How we will verify that it is really you submitting the request:
If you are a California resident, when you submit a Right to Know, Right to Access, or Right to Delete consumer request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us.
Responding to your Right to Know, Right to Access, and Right to Delete requests:
We endeavor to respond to a verifiable consumer request from California residents within forty-five (45) days of its receipt. If we require more time (up to 45 days or 90 days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of your verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
If You Have an Authorized Agent:
If you are a California resident, you can authorize someone else as an Authorized Agent who can submit a consumer request on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized Power of Attorney or (b) provide other written authorization that we can then verify. When we receive a consumer request submitted on your behalf by an Authorized Agent, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your Authorized Agent.
The Company does not target, market to, or offer its products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website if you reside outside the United States. If you reside in the European Economic Area, European Union, Great Britain, or Switzerland, submitted personally identifiable information to the Company, and want to request a copy of, correct, delete, or limit the ways the Company uses the information, send an email to email@example.com indicating your request. The Company will use reasonable and appropriate measures to honor your request.
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This policy was last updated on April 8, 2022