A PEO Built for Texas: How ExtensisHR Supports Local Small Businesses

Quick look: Professional employer organizations (PEOs) are a vital force in Texas, helping small and medium-sized businesses (SMBs) streamline HR, stay compliant, and boost growth. But not all providers are created equal, and for many Texas business owners, personalized support is the key to a successful partnership. In this blog, explore how ExtensisHR is redefining the PEO experience with flexible, people-first solutions designed to meet the needs of Texas SMBs.

Texas businesses are the backbone of the local economy, and their success depends on HR strategies that solve today’s workforce challenges while preparing for tomorrow’s opportunities.

While many PEOs offer basic services, ExtensisHR goes further by delivering tailored HR support, responsive service, and trusted guidance from real people who care about your success.

Discover why more Texas businesses are turning to ExtensisHR for the HR partnership they’ve been waiting for.

White-glove customer service

Every small business has its own HR goals and challenges. Still, many big-box PEOs prioritize scale over quality, resulting in standardized service packages with impersonal assistance.

At ExtensisHR, we take a different approach. Our boutique-style customer service model makes your HR priorities our priorities. SMBs receive a dedicated support team that includes an HR Manager, Payroll Specialist, and an Implementation Manager.

With this model, our experts:

• Proactively share timely updates on HR regulations, workforce trends, and compliance updates
• Deliver a seamless experience during the onboarding and implementation stage
• Enhance performance across risk, benefits, recruiting, and other HR services

And if you need support beyond our core PEO solution? We also offer additional solutions that cater to different workforce needs and industries:

• PEO Premier®: For businesses seeking a fully integrated, all-inclusive, and completely outsourced HR service. PEO Premier® relieves SMBs of the typical HR responsibilities found in traditional PEO arrangements and is supported by a dedicated service team that includes a Premier Account Manager, HR Manager, and Payroll Manager, coordinated through a single point of contact.
• SchoolCloud™: Built exclusively for schools, this solution provides tailored HR tools, training, and guidance for educators and administrators—helping institutions operate efficiently while focusing more on student success.
• Human resource outsourcing (HRO): Ideal for companies that have moved beyond the need for co-employment, our HRO solution offers continued HR support without the PEO structure.

Decades of experience

Since being founded nearly 30 years ago, ExtensisHR has been a trusted leader in the PEO space. Our deep industry experience and forward-thinking approach to HR have solidified our reputation for excellence across Texas. We also house a team of certified professionals whose combined knowledge equates to:

• 20.7 years of benefits management
• 12.3 years of handling HR services, on average
• 11.3 years of payroll administration
• 9.4 years of fine-tuning HR products
• 8.4 of benefits operations

This robust background provides SMBs with the reliability and flexibility to maintain a compliant and future-ready workplace.

Adaptable to scale

Our boutique size is your strategic advantage. We’re flexible, agile, and able to grow alongside your business, while delivering all the powerhouse HR capabilities you’d expect from a large PEO, only more customized to your business. Whether you’re upsizing departments or expanding to new markets, we keep your SMB and employees on track for success.

Specialized industry knowledge

Speaking an SMB’s language leads to impactful results. Our deep understanding of key Texas industries, from employee priorities to specific regulatory requirements, allows us to provide expert HR services and proactively identify potential risks. We serve over 18 local industries, including:

• Technology and Fintech
• Legal and Financial Services
• Professional Services
• Light Manufacturing
• Healthcare
• Schools/Education
• Specialty Retail and Wholesale
• Business Services and Consulting
• Real Estate and Property Management
• Oil and Gas
• Hospitality

Complimentary recruiting

Attracting and hiring the right talent is crucial in today’s competitive job market. Optimizing a strategic recruitment plan makes that possible and can even shorten the hiring cycle by 60%.

ExtensisHR simplifies the recruiting process with our complimentary full-cycle recruiting services. Included within our PEO solution, our 45-day recruiting program provides access to:

• Weekly consultations and check-ins with a dedicated Recruiting Specialist
• Job description creation, samples, and guidance
• Sponsored job ad posting and promotion
• ExtensisHR-led candidate sourcing powered by pragmatic AI tools
• Skills assessments, talent pool analytics, and interview assistance
• Salary surveys
• DEI-focused applicant searches
• Customized outreach drip campaigns
• Offer letter consultations
• Onboarding assistance for new hires

These advantages enable Texas SMBs to find and hire talent for most staff-level positions, all without losing sight of daily responsibilities.

Assistance from our Employee Solution Center

Our Employee Solution Center (ESC) is dedicated to delivering clear, timely answers to HR-related inquiries. With an average 10-second response time and a 95% same-day case resolution rate, your team gets the help they need—fast. Whether it’s onboarding, payroll, benefits open enrollment, plan comparisons, PTO leave, HRCloud portal navigation, or issue escalation, we handle it all.

Employees can reach the ESC through phone, email, or live chat, with weekend availability via email from 9 AM to 5 PM Eastern. Plus, our translation service ensures we can assist employees in multiple languages.

By offering quick, personalized support, we reduce your in-house administrative workload, boost employee satisfaction, and empower your team with the HR insights they need.

Compliance excellence

Texas is known for its employer-friendly laws and protocols. Still, multiple state, industry, and federal labor regulations evolve rapidly and can impact everyday operations. By maintaining compliance, SMBs can preserve workplace safety and integrity as market leaders.

Compliance motivates every aspect behind our HR services, and we have the accolades to prove it. ExtensisHR is a certified PEO (CPEO), an IRS status awarded for passing strict audits across tax compliance, financial reporting, and routine background checks. Less than 10% of PEOs hold this accreditation.

Our credentials don’t stop there; we also maintain:

• An Employer Services Assurance Corporation (ESAC) approval since 2009, verifying we comply with financial assurance expectations, operational regulations, and ethical industry standards
• Certification Institute recognition since 2008, confirming our dedication to workplace safety by using best practices for risk management and workers’ compensation
• A System and Organization Controls (SOC) 1 Type II certification for following efficient internal controls and practices for financial reporting and data security

Fortune 500-level benefits

Employee benefits aren’t just nice-to-haves; they’re key to attracting and retaining an engaged workforce. One study found that 60% of employees consider benefits a very important contributor to job satisfaction.

ExtensisHR’s Texas PEO solution offers enterprise-level benefits plans, along with administration and management. Our large group pricing makes packages more cost-effective than seeking coverage as an individual SMB. Don’t settle for the one-size-fits all options offered by big-box PEOs. Instead, explore ExtensisHR’s diverse benefits across:

• Medical, dental, and vision insurance
• Group life and AD&D insurance
• Flexible savings accounts (FSA)
• Health savings accounts (HSA)
• 401(k) retirement plans
• Commuter benefit programs
• Employer-sponsored perks like pet insurance, tuition reimbursement, identity theft protection, and legal services
• Telehealth and health advocacy
• Employee Assistance Program (EAP)
• Family-planning services and resources from Carrot Fertility and Pumpspotting
• Cancer diagnosis, guidance, and preventive care from Genomic Life
• Personal home and auto insurance
• Special discounts on shopping, entertainment, and travel

Hassle-free implementation

Implementing a new PEO can be an exciting but overwhelming process, which is why we provide a dedicated Implementation Manager to guide you every step of the way. From personalized planning to aligning with your internal preferences, our simple, five-step implementation process makes your ExtensisHR onboarding easy, collaborative, and compliant.

Partner with a trustworthy Texas PEO

Choosing the right PEO is a crucial decision for Texas small businesses. With ExtensisHR by your side, you gain access to personalized, expert support that’s tailored to your specific business and industry needs.

From comprehensive benefits packages and compliant HR services to seamless onboarding and the white glove customer service we’re known for, ExtensisHR is dedicated to helping your business succeed.